Getting Started
The information, programme route and first decisions needed before a useful quotation.
What information does Mobimax need to review a new project?+
Share the destination market, intended use, product category or reference model, estimated annual volume, expected first order, target retail position and launch timing. Any non-negotiable motor, battery, certification or branding requirement should be included at the start.
Cooperation processWhat is the difference between an OEM and an ODM programme?+
Start by separating changes to an existing model from requests that need new engineering or tooling. The team confirms the appropriate OEM/ODM scope after reviewing your brief.
Cooperation processCan we start from an existing Mobimax model?+
Yes. Choose a current model as a reference, then identify the configuration, branding and documentation needed for your market. The team reviews those requirements before confirming the programme.
View supporting informationWho does Mobimax typically work with?+
Mobimax supports importers, distributors, established brands, mobility operators and product teams that need a defined electric-vehicle programme rather than a generic catalogue purchase.
Cooperation processModels & Customization
Platform selection, branding, components and controlled market-specific configurations.
Which product categories are available on Mobimax Bike?+
Browse City, Folding, Mountain, Fat Tyre, Cargo, Moped and Long Tail E-Bikes, plus Electric Scooters. A folding fat-tyre bike can appear in both relevant categories while keeping one model page. Confirm the intended configuration and market with the team.
View supporting informationWhat branding elements can be customized?+
Depending on the platform, branding may include paint and finish, frame graphics, logos, packaging, manuals, regulatory labels and selected digital touchpoints. Artwork and colour references are approved before production.
Customization checklistCan we choose the motor, battery, display and drivetrain?+
Available systems can be configured around the target use case, price position and market. A proposed combination must pass engineering review because motor, controller, battery, charger, firmware and braking decisions affect one another.
Customization checklistCan we nominate our own component supplier?+
Customer-nominated components can be reviewed when complete technical documentation and representative samples are available. Integration, reliability, certification and supply continuity must be assessed before the component is approved.
Customization checklistCan one platform be configured for several markets?+
Yes, but firmware, labels, equipment and documents may differ by destination. Each market version is treated as a controlled configuration, not as a last-minute shipping change.
Customization checklistMOQ, Samples & Costs
How minimum quantities, samples, tooling, lead time and pricing are established.
What is the minimum order quantity?+
MOQ depends on the selected platform, component availability, customization level, packaging and production route. Existing-model and full ODM programmes are assessed separately, so the applicable order structure is confirmed with the quotation.
Project and sample processCan we order a sample before mass production?+
Yes. A sample is normally built against the agreed specification for buyer review. Production does not begin until the sample, specification and any recorded changes are approved in writing.
Project and sample processWhen are tooling or development fees required?+
Tooling, engineering and sample charges depend on the amount of structural or system work required. Existing-platform branding normally needs less development investment than a dedicated frame, housing or new vehicle architecture.
Project and sample processHow is pricing calculated?+
Pricing is based on the approved bill of materials, order quantity, customization, packaging, production route, validation scope and commercial terms. A model name alone is not enough to create a reliable project price.
Project and sample processHow long does a custom e-bike project take?+
Timing depends on specification readiness, component lead times, tooling, sample revisions, testing and production capacity. Mobimax provides a stage-based schedule after the project scope has been reviewed.
Project and sample processEngineering & Validation
Design review, sample stages, evidence and destination-market compliance planning.
What is included in engineering review?+
The agreed review may cover frame and design-for-manufacture, electrical-system matching, firmware, battery and BMS, braking, bill-of-material construction and risks created by the proposed combination.
Engineering reviewDoes Mobimax have in-house R&D and vehicle validation capabilities?+
Mobimax provides engineering and validation support. Agree which design reviews, samples and tests apply to your selected model and requested changes; the engineering page explains the scope in more detail.
Engineering reviewWhat do EVT, DVT and PVT mean?+
These are progressive validation stages used where the programme requires them: engineering samples confirm the concept, design validation checks the agreed design, and production validation confirms that the manufacturing process can repeat it. The exact stage plan is project-specific.
Engineering reviewCan Mobimax support certification?+
The team can review available documentation and the support needed for the selected model, configuration and market. Required tests, standards and document responsibilities must be confirmed for the specific project.
View supporting informationAre certificates shared across every model and configuration?+
No. Reports and certificates are model-, configuration-, component- and market-specific. Evidence should always be checked against the exact vehicle, approved bill of materials and current document revision.
Engineering reviewWhat happens if the specification changes after approval?+
A proposed change is documented and reviewed before implementation. Changes to critical systems may require a new sample, additional validation, revised documentation or a schedule and cost adjustment.
Engineering reviewProduction & Quality
Production routes, approval gates, inspections and programme traceability.
Where can a Mobimax programme be produced?+
The manufacturing base is in Nantong, China, with engineering and programme support in Wuxi. Confirm the production and delivery plan for the selected model; site and capability details are maintained on the manufacturing page.
View supporting informationCan we choose the production country?+
Production is planned from the China-based engineering and manufacturing operation for the selected product and programme. Origin, duty exposure, certification, component supply, capacity, transit and after-sales planning should be considered together.
Quality controlsHow is production quality controlled?+
The project quality plan defines incoming, in-process and final controls, their frequency, acceptance criteria, required records and release authority. The exact plan is confirmed against the approved product and order.
Quality controlsCan we arrange a pre-shipment inspection?+
Yes. Inspection scope, sample size, acceptance criteria, reporting and any third-party involvement should be agreed before production so the release decision is clear.
Quality controlsIs component and batch traceability available?+
Traceability fields can be defined for the programme, including serial number, build date, production route, battery or motor batch and inspection record. The final fields and retention period depend on the agreed production and warranty process.
Quality controlsDelivery & After-sales
Shipment planning, document handover, spare parts and field-issue response.
What affects production and delivery lead time?+
Specification approval, component procurement, testing, production capacity, inspection, shipping method, customs and destination all affect timing. Project dates are confirmed against the selected route rather than promised as a generic number.
Parts and after-sales supportWhich documents are supplied with an order?+
The document pack is agreed per project and may include commercial and shipping documents, manuals, labels, inspection records and applicable technical or certification evidence. Availability depends on the model, market and certificate scope.
Parts and after-sales supportHow are spare parts and warranty handled?+
Warranty boundaries, evidence requirements, service parts, stocking route and availability period are agreed by component and project. They should be confirmed before launch rather than assumed from a generic policy.
Parts and after-sales supportCan our team visit the factory or review production remotely?+
Factory discussions, visits and remote walkthroughs can be arranged around an active programme, subject to schedule, site access and confidentiality requirements.
Parts and after-sales supportWhat should we provide when reporting a field issue?+
Provide the model and serial number, delivery or order reference, clear photos or video, operating conditions, failure description and any service findings. This allows the issue to be triaged against the product and production record.
Parts and after-sales support